Frequently Asked Questions

Q: Are all your products authentic?

A: Yes, absolutely. We guarantee that all our products are 100% original and sourced from authorized distributors.

Q: What are your delivery times?

A: We typically deliver within 2-3 business days to major cities and 3-5 business days to other locations in Pakistan. Please see our Shipping Info page for more details.

Q: What is your return policy?

A: We offer a 7-day return and exchange policy for unused items in their original condition. For more details, please visit our Returns & Exchanges page.

Q: How can I track my order?

A: Once your order has been dispatched, you will receive an email and SMS with a tracking number that you can use on the courier's website.

Q: What payment methods do you accept?

A: We currently accept Cash on Delivery (COD) for all orders across Pakistan.